Southwest Airlines announced the revolutionary move of…what every other airline offers. Assigned seating. It’s been ten years since Ultra Low Cost Carrier Ryanair gave up on open seating, twelve years since Easyjet gave up on it. So, why did it take half a century and why now? Southwest has always liked being different. But as…
Cape Cod Gateway Airport (HYA) is embarking on a significant new chapter with its recent runway expansion project. This development, coupled with American Airlines’ announcement of new service to the airport, marks an exciting period of growth for this regional hub. A Brief History of Cape Cod Gateway Airport Cape Cod Gateway Airport, located in…
JetBlue has once again made headlines with the launch of its new service from New York’s JFK airport to Edinburgh, Scotland(EDI), which begins today. This addition marks another significant step in JetBlue’s expansion into transatlantic travel, offering passengers more options and competitive pricing on routes across the Atlantic. JetBlue’s Growing Transatlantic Network JetBlue’s foray into…
[caption id="attachment_7588" align="alignright" width="300"] Sad (tired) woman sitting in the airport[/caption] On April 1, 2024 the Secretary Buttigieg signed the final version of the revised rule on airline refund policies. The new policy requires automatic refunds in certain circumstances. The biggest change in the rule is the standardization of definitions. This has been an issue…
[caption id="attachment_7588" align="alignnone" width="300"] Sad,tired woman sitting in the airport[/caption] In the world of air travel, there are many terms and phrases that may leave passengers scratching their heads. Navigating the intricacies of airline jargon can sometimes feel like deciphering a foreign language. One such term that often perplexes travelers is the enigmatic “trip in…
Delta Airlines Bereavement Fares Delta Airlines is one of the few airlines that still has an official bereavement flight policy. Through a program called Delta Cares, they also can help to transport the remains of your loved one with sensitivity. They have a page devoted to bereavement fares, excerpted here: In the event of a…
Chef Anthony Thomas recently flew on a Southwest flight that was nearly empty. Southwest Airlines has open seating, and passengers can choose where to sit when they board. As seen in his tweet below, Thomas took a seat, and, out of dozens of empty rows, the only other passenger on the plane chose the seat…
Nestled in the heart of the Southeastern United States, Savannah/Hilton Head International Airport (SAV) serves as a vital gateway not only to the historic city of Savannah, Georgia, but also to the scenic Hilton Head Island in South Carolina. This dual-named airport encapsulates the charm and hospitality of the South, offering both convenience and a…
American Airlines is eliminating 335 customer service positions in Phoenix, and will be handling most simpler calls overseas. More complex calls and sensitive issues will continue to be handled by Customer Success teams based in the United States. While many companies, including airlines, have been offshoring for decades, we have continued to see lower quality…
In the world of air travel, bigger isn’t always better. Small airports in the United States offer travelers a unique and serene experience, often overlooked by the crowds and chaos of major hubs. These compact aviation gateways are characterized by efficiency, charm, and convenience. Join us on a journey to explore the eight best small…
For many situations, booking your tickets online is the easiest and best approach. But, if your situation is more complicated or you just prefer talking to a person, the telephone may be an option. Of course, you can call the airline directly, but a third party may sometimes be preferable. A good travel agent is…
Back in 2010, we mourned the loss of the old Terminal 6 at New York’s John F. Kennedy International Airport, which was knocked down to allow JetBlue at Terminal 5 to consolidate its operations. I.M. Pei, who died in 2019 at the age of 102, was very unhappy to hear the old Terminal 6, which…
Traveling offers a world of adventure, exploration, and the unexpected. While the thrill of the unknown is part of the allure, it also brings forth the importance of safeguarding your journey against unforeseen circumstances. In this comprehensive guide, we’ll delve into the question that often lingers in the minds of travelers: Should you purchase travel…
Since beginning service at Boston Logan Airport in August 2009, Southwest Airlines has been a stalwart at Logan Airport. Formerly at Terminal A, Southwest has been at Terminal B since August 2019, and uses gates 31A-35. Southwest shares the Terminal with six other airlines: Air Canada, Alaska, American, Boutique Air, Spirit and United. Southwest offers…
13 years ago, in late 2010, we wrote about a new service being offered by Continental Airlines called FareLock. At the time, we marvelled that they would choose to launch in the midst of their merger with United Airlines. So we are pretty surprised that United continues to offer this product so many years later.…
When we first wrote about bereavement fares nearly 20 years ago, in 2006, 2008 and 2010, they were already quickly becoming a thing of the past. Even when they existed broadly, they never represented much value. Today, they are a vestige of air travel past, only slightly more common than on board lounges. Even back…
In the vast expanse of the United States, air travel plays a pivotal role in connecting cities, states, and regions. Two primary operational models dominate the landscape of domestic airlines: the hub-and-spoke system and the point-to-point system. In this basic comparative analysis, we’ll delve into the intricacies of each model, exploring the strengths, weaknesses, and…
[gallery link="file" size="medium" ids="7483,7482,7481"] Last week, I found myself at Baltimore/Washington International Thurgood Marshall Airport(BWI) with a bit of time before my flight. I notices a sign pointing to the “Observation Deck” and convinced my reluctant traveling companion to join me on a visit. It was a bit after 8 in the morning on…
Air travel has undergone significant changes over the decades, and while modern airports offer a plethora of conveniences, there are some charming amenities from the past that many travelers reminisce about. In this blog post, we’ll take a nostalgic journey through aviation history and explore seven airport amenities of yesteryear that evoke a sense of…
Embarking on a journey, whether for business or leisure, begins with a well-chosen piece of carry-on luggage. The right carry-on not only makes your travel experience seamless but also ensures your essentials are within arm’s reach. In this guide, we’ll explore eleven essential tips to help you make an informed decision when buying the best…
For avid travelers and budget-conscious adventurers, the quest for affordable flights is an art form. The good news is that with a bit of savvy searching and strategic planning, you can soar to your dream destinations without breaking the bank. In this blog post, we’ll uncover six tried-and-true tips to help you navigate the world…
In the complex world of air travel, passengers often seek creative ways to navigate the system and find cost-effective solutions to reach their destinations. One such strategy that has gained notoriety is “skiplagging.” In this article, we’ll delve into the concept of skiplagging, explore how it works, and unravel the reasons why airlines are keen…
Embarking on a family adventure by air can be a thrilling experience, but it often comes with unique challenges when traveling with young children. In this blog post, we’ll uncover valuable tips to help make your air travel with little ones not only manageable but an enjoyable journey filled with smiles and cherished memories. Early…
Jet lag is a common woe for travelers, disrupting sleep patterns and leaving you feeling groggy and disoriented. Jet lag can ruin your trip- or your return, Whether you’re a frequent flyer or embarking on a long-haul adventure, conquering jet lag is essential for making the most of your travels. In this guide, we’ll explore…
Air travel, with its intricate web of schedules and logistics, is susceptible to a variety of disruptions. While many disruptions fall under the umbrella of terms like force majeure, extraordinary circumstances, and controllable irregularities, understanding your rights is crucial for both passengers and airlines. We’ll delve into the complexities of these concepts and how they…