Fifteen Years After ‘United Breaks Guitars,’ Another Guitar Baggage Incident

It has been fifteen years since the “United Breaks Guitars” saga captured the internet’s attention. Dave Carroll’s “United Breaks Guitars” music video eventually racked up millions of views and became one of the earliest examples of a customer complaint going viral online.  But a new incident involving baggage handlers tossing guitars at LAX, recently highlighted…

Aircraft Ground Collisions

Originally wrote this as reports were starting to come in of an Air Canada Express CRJ-900 flight from Montreal, AC 8646, colliding with a fire truck at LaGuardia Airport. There are reports of at least two fatalities, and multiple serious injuries on the part of the fire truck. Limited information is available at this time,…

JetBlue and American Airlines in 2026: What Travelers Should Expect Since the Northeast Alliance

For several years, the Northeast Alliance between JetBlue and American Airlines reshaped competition in Boston and New York. Travelers benefited from coordinated schedules, codeshares, and expanded loyalty opportunities that made the two airlines look unusually aligned. In 2023, that alliance fell apart by court order. Three years later, JetBlue’s attempted merger with Spirit Airlines has…

Whatever Happened to Senior Fares?

  The Golden Age of Senior Discounts Once upon a time, airlines marketed themselves heavily to older travelers. Senior fares—special discounted tickets for passengers typically 60, 62, or 65 and up—were a way to fill empty seats while rewarding loyalty. Airlines like Delta, United, and American once promoted senior fares prominently, and AARP even had…

Remember Youth Fares? Why Airlines Killed Them Off

  For decades, airlines offered a variety of special fares aimed at different segments of travelers. One of the most intriguing—and now largely forgotten—were youth fares These tickets once allowed travelers under a certain age to fly at a steep discount. For young adults with little disposable income but plenty of wanderlust, they made travel…

Welcome to the Airport. Good Luck Getting Out.

When Security Ate the Terminals Airports weren’t designed for many of the realities of the modern age. In the 1970s, they had to shoehorn in the first metal detectors for people and carry-on bags. After 9/11, entire swaths of departure halls were consumed by ever-expanding checkpoints. The old terminals bent under the pressure. Corridors twisted,…

Skip the Shoe Shuffle: TSA Goes Touchless and Shoeless This August

  Skip the Shoe Shuffle: TSA Goes Touchless and Shoeless This August Major upgrades are reshaping the TSA’s airport screening process—making travel smoother and more efficient this summer. From facial recognition lanes to dropping the dreaded shoe removal rule, here’s everything you need to know for your next TSA experience. 1. TSA’s New Touchless PreCheck…

Second Time’s the Charm: Spirit Files for Bankruptcy…Again

Spirit Airlines filed for bankruptcy for the second time this year. As you may recall, Spirit had courted Frontier, and later JetBlue for an acquisition. Had the federal government not intervened, JetBlue would have integrated Spirit. Instead, Spirit has failed for the second time this year to get itself out of a hole. It is…

6 Tips for Stress-Free Flying on Labor Day Weekend in 2025

Labor Day Weekend is one of the busiest travel periods of the year. Airports fill up, flights are packed, and the stress of navigating crowds can test even the most seasoned traveler. With record levels of air travellers expected, 2025 is no exception. But with a little preparation and strategy, your trip can be smoother…

When a Call to United Airlines Turned Into a $17,000 Vishing Scam

What Went Wrong—and How to Prevent It A routine call to United Airlines customer service after a flight cancellation turned into a nightmare for Denver passenger Dan Smoker—who ended up losing $17,000 to a scammer posing as a United-affiliated agent. What exactly went wrong, and how can airlines and call centers avoid similar catastrophes? The…

You Won’t Believe These 8 Strange Reasons for Flight Cancellations

Absolutely! Let’s replace the fictional tales with eight verified examples of actual flight cancellations (or delays) caused by bizarre but real scenarios. Each includes a working source citation. You Won’t Believe These 8 Strange—but True—Reasons for Flight Cancellations Flight disruptions are often blamed on weather, technical glitches, or staffing issues. But some real-life cancellations are…

Dreaming at Mach 2.7: The Rise and Fall of the Boeing 2707

The Race for Supersonic Travel In the postwar aviation boom of the 1950s and ’60s, commercial air travel evolved at a breathtaking pace. Jetliners like the Boeing 707 and Douglas DC-8 brought high-speed, long-distance flight to the masses. But the next frontier—supersonic transport (SST)—seemed tantalizingly close. The British and French were developing Concorde. The Soviets…

JetBlue Adds Two New Sunny Florida Escapes from Boston Starting December 2025

JetBlue Expands Boston Routes To New Florida Cities Summer hasn’t even ended yet, but JetBlue is already making your winter a little warmer. If you’re in Boston and already dreading the cold, JetBlue has some good news: starting this December, they’re adding two brand-new nonstop flights from Boston Logan Airport to warm, sunny spots in…