Image via Wikipedia Air France Flight 447, an Airbus 330 operating out of Rio de Janiero en route to Charles de Gaulle Airport in Paris hit a patch of turbulence. An automated message was received indicating an electrical failure. The plane is now missing with 228 souls onboard. More information as it comes in. Update…
Southwest Airlines today announced its intention to serve Milwaukee later this year. There are not specific details as of yet, but it plans to offer multiple destinations and will commence sometime after its Boston and New York launches. Southwest has not actually grown this year, but has added flights to these new cities by trimming…
Image via Wikipedia Over the years, a large number of accidents were as a result of pilot error. Pilots are fallable…indeed all humans are fallible. It is why we have created safety systems…autopilot is the best example. The National Transportation Safety Board hearings on the Continental Connection flight that crashed outside Buffalo in February 12.…
View Larger Map Today in the Sky alerted us to the possibility that Continental would pull its service out of Ithaca-Tompkins Regional Airport in Ithaca, NY on June 11th. The airline offers several daily flights to its Newark Liberty hub. The most interesting part is flights after this point are still available for sale on…
Image via Wikipedia We’ve stayed somewhat quiet about wi-fi of late. Every morning we get a notice via Twitter from Alaska about which flights have wi-fi that day, and we admit we haven’t had the pleasure of experiencing wi-fi at 30,000 feet, but we are looking forward to it. AirTran announced plans to become the…
Image via Wikipedia Facing competition from both Southwest and JetBlue entering the Baltimore-Boston route, Delta Air Lines is cancelling its seven daily regional flights on August 18th. It is not surprising that Delta might want to remove its regional jets with all the capacity the competition is bringing in. Also, Delta has downscaled its Boston…
The Boston Globe theorized last week that JetBlue would soon match other airlines in charging for a first checked bag. Southwest and JetBlue are the only major carriers who do not charge for the first bag. Dave Barger, CEO of JetBlue advised that no decision had been made and that he was “wary of being…
Image via Wikipedia JetBlue reported a first-quarter profit yesterday. JetBlue is Number 7 in the U.S. by traffic, despite having only been flying for a little under a decade and has not seen a profit in the first quarter since 2005. JetBlue expects profit to improve in the remaining quarters, attributing some of this to…
Image via Wikipedia JetBlue will be announcing today its service from Boston’s Logan Airport to Baltimore-Washington International Airport. The service will begin September 9th, and is the airline’s 32nd destination from Boston. The service is interesting in light of Southwest’s recent announcement of identical service, except in reverse. Southwest is flying from Boston, a new…
Image via Wikipedia Delta Air Lines announced on Thursday that after years of complaints from customers preferring to speak to U.S.-based staff, they are no longer outsourcing calls to India. Customer calls were no longer forwarded to India as of the first quarter of this year. Foreign call centers remain in Jamaica and South Africa,…
Image by afagen via Flickr United Airlines, as you may have heard, has instituted a policy for oversized passengers. To quote United, courtesy of the Middle Seat Terminal: For the comfort and well-being of all our guests, today United has matched eight other U.S. airlines and adopted a new seating policy that requires customers to…
Image via Wikipedia Southwest, only a few days after announcing its schedule for new New York-Laguardia service, has announced a schedule for service to Boston’s Logan Airport. This continues a recent trend for the airline…opening up shop in larger markets. Southwest’s bread and butter for several years has been medium and underserved markets, opening up…
Image via Wikipedia Happy Holidays to those celebrating them. We’ll be trying to catch up with things as the holiday week comes to a close. Today, however, a tragedy was averted when a passenger landed a twin-engine turboprop in Ft. Myers after the pilot had a seizure and died. One of the passengers was fortunately…
Image via Wikipedia Previously announced service by Southwest Airlines out of New York’s LaGuardia Airport will begin June 28th. Southwest’s current gateway to the New York area is Long Island MacArthur Airport in Islip, where the airline operates 26 flights a day. The airline added a flight there in November, but plans to cut two…
Image via Wikipedia Chris Elliott blogged today about airline taxes, a particularly thorny issue. He tells the story of Susan Cornell, who tried to claim a refund on the $42 in taxes on her cancelled ticket. When Spirit, unsurprisingly, failed to respond, she wrote to government officials and told her story on the radio to…
Image by jnsabino via Flickr The first major parts for Dreamliner Seven are set to begin showing up in Everett when the horizontal stabilizer is flown from Italy. “The first flight test airplane, ZA001, is getting its paint touched up this week before finishing factory testing. Power was brought onto the second airplane, ZA002, in…
Joe Sharkey of the New York Times wrote earlier this week on the current glut of seat sales, maintaining it won’t last. The sales are breaking out mostly on routes where the competition is heavy or business travel has significantly decreased…but this has often been the case. The future, according to Sharkey, is as follows:…
Image by jasonEscapist via Flickr Effective today, the people at Virgin America announced changes to their fee structures. Their fee for changes will be reduced from $75 to $50. We’re hoping other airlines reduce their change fees as well. A $150 average fee for changes on reservations valued much less is ridiculous and hard to…
Mr. T, we’re sure, would say, “I pity the fool airline who mistreats their passengers.” Once again, here are some recent tales we’ve noticed of travel experiences. When a man tried to check in for his flight on Spirit, he was told the flight was oversold. When he tried to fly the next day, Spirit…
Image by Getty Images via Daylife A Yale student is suing US Airways, claiming that they stole an Xbox 360 from his luggage. He is requesting $1 million in compensation. Jesse Maiman claims that when he took a Dec. 17, 2008, flight from New Haven, Conn., to Cincinnati/Northern Kentucky International Airport, he checked his Xbox…
Delta has been up to a lot lately, and we’ve decided to devote an entire post to talking about several significant things they’ve done in the last week. Delta is expanding a marketing alliance with Midwest Airlines, best known for its fresh-baed cookies. The agreement extends Midwest’s marketing agreement with Northwest Airlines to Delta, which…
Image via Wikipedia Two weeks ago, a captain of an El Al flight flying to Israel from an undisclosed city in Europe ordered the removal of a number of suitcases to allow two El Al employees to get on. Airline employees and their families are allowed to travel for a discounted or even free rate,…
Image by guspim via Flickr Budget Travel had an interesting report earlier today on new metatravel search sites run by Tripadvisor and Fly.com. Both sites use a layout almost identical to Kayak.com, the largest and most well known of these sites. Neither site is licensing anything from Kayak. They asked the CEO of Kayak, Steve…
As airlines fight for a shrinking number of first-class passengers, they’re prepared to lay out even more money to win their loyalty…which seems a risky business move to us. This week, Lufthansa unveiled a 12,000-square-meter first-class lounge at Frankfurt Airport, featuring a full-service spa, spacious bathrooms with whirlpool tubs, and a bar offering 84 different…
Image via Wikipedia The Cranky Flier noted today that Spirit Airlines, known for its lack of taste and ultra-low-fares philosophy is instituing a Passenger Usage Fee of $4.90 per person per sector for anyone who doesn’t book their ticket at a ticket counter. Spirit tried charging a $7.90 passenger usage fee last year, along with…