Today in the Sky reports that Spirit Airlines has filed an application with the DOT to serve Caracas, Venezuela from Ft. Lauderdale. It hopes to start selling tickets as soon as possible for an April 1st inauguration of service. Spirit serves multiple destinations in the Caribbean from Ft. Lauderdale, but this would be its first…
Last month, the Cranky Flier clarified the main reason why people seem to hate airlines. Inconsistency…as he goes on to point, the easiest way to provide consistent service is to keep your rules as simple as possible. We would choose to elaborate on the word simple. Simple in this case is a clear and consistent…
Today, American Airlines announced that it is introducing international check-in capabilities to its self-service machines. Now, the difference between an internationally equipped check-in machine and one only suitable for domestic is the introduction of a passport reader, to allow passengers to scan their machine readable passport and thus supply information that is required prior to…
A couple were indicted on charges of interfering with the flight crew on a Southwest Airlines flight from Los Angeles to Raleigh-Durham Airport via Phoenix. The full details on their indictment and relevant documents can be found here. According to the FBI report, while on the ground in Phoenix, the couple moved from the back,…
There is danger in the mergers of airlines for the traveler. Most experts agree that consolidation means a reduction in seats available on many routes, and that usually means higher fares. However, the major airlines are struggling. Rising fuel costs, rising labor costs…competition keeping fares lower than the airlines want in order to make a…
Perhaps overshadowed by today’s offer by US Airways on Delta…yesterday Airtran and Frontier Airlines announced a marketing alliance. Members of Frontier’s EarlyReturns program will be able to earn mileage points when flying on Airtran and members of Airtran’s A+Rewards Program, which is based on the number of flights taken, can choose to earn credit while…
We awoke this morning to the news that US Airways had proposed to buy Delta out of bankruptcy by paying Delta’s creditors $4 billion in cash and 78.5 million shares of stock, worth approximately another $4 billion. Delta has not accepted the proposal, commenting that it would review it but plans to emerge from bankruptcy…
In one of our posts on Customer Service issues, we mentioned the blog of Jeff Hoyt. He does podcasts every few months that are few amusing. We decided on a whim to see what he was up to, and it turns out he has a new podcast about the travel experience. To hear Mr. Hoyt…
As BTOnline reports, last week Jetblue signed an agreement with Amadeus, which gives it representation in all of the major Global Distribution Systems(GDS), including Sabre, Worldspan, and Galileo. Jetblue had left the GDS world and been somewhat successful with 100% direct booking. But, as Jetblue has concluded, opening itself up to GDS bookings has gotten…
Not long ago, a fellow blogger accused us of having a singular point of view in regards to Boeing vs. Airbus. Now, it was not long ago Boeing had its problems, and it has succeeded in turning them around for the most part. Right now, Airbus is in the midst of serious problems, and the…
In a press release today, Airtran asked its customers to voice their input on where they’d like to see the airline fly next. The list of possible cities includes: Albany, N.Y. Albuquerque, N.M. Allentown, Pa. Austin, Texas Baton Rouge, La. Boise, Idaho Burlington, VT Charleston, S.C. Charleston, W.Va. Chattanooga, Tenn. Chicago (O’Hare), Ill. Cincinnati, Ohio…
In an inspiring note, an airline has actually reduced its fuel surcharge for all US flights. Usually, even though airlines raise their surcharges as fuel prices rise, they don’t give passengers the courtesy of reversing that when prices lower. El Al Israel Airlines announced it is lowering its prices due to a decrease in the…
As expected, this morning Jetblue unveiled its new Chicago service, beginning January 4th. The service will include five daily flights on Jetblue’s Embraer 190 aircraft to Jetblue’s East Coast Hub, JFK in New York, and two daily flights with A320s to Long Beach, CA, their west coast hub. In honor of this, they are offering…
The New York Times reports that Jetblue is expected to announce service between Stewart Airport in Newburgh, NY in about two months. The Poughkeepsie Journal reports that Senator Charles Schumer(Dem-NY) confirmed this, and that he is expected to be at Stewart Wednesday morning to announce this, with a daily roundtrip flight to Ft. Lauderdale and…
As the Detroit Free Press reports, Spirit Airlines is planning to sell advertising inside its new Airbus planes. We reported on our thoughts on this practice with European discounter Ryanair. Spirit’s Chief Marketing Officer said that customers should expect ads from travel-oriented businesses, like rental cars, or high-end brands aimed at fliers with disposable income. …
We were quite amused when someone showed us a link to MusicAirport.com. The site is an airport themed internet radio station that chooses music based on the atmosphere of “those beautiful airport lounges.” The musical selection looks reasonably good if you need some generic background music. Just click…and imagine you are at the airport in…
We reported that Southwest launched fares to 25 new cities that it can now make available with one-stop connections out of Dallas-Love Field. We expected American to either downscale or even discontinue its Love Field operations and retreat to its fortress at DFW Airport or make a go with connections out of Love Field competing…
The Associated Press reports that Boeing will be lengthening the new version of its 747 widebody to compete with the Airbus 380 and squeeze in 17 seats. The new 747-8 Intercontinental will seat 467 people and will be 250 feet, 8 inches long. The current 747-400 seats 416 people. The 747 still is a far…
This evening, October 18th, CNBC aired Inside American Airlines: A Week In The Life. American granted access to documentary crews on all levels, allowing them to talk to passengers, position cameras in flight, and in many private areas. They covered, to name a few: Frequent Flyers Cargo Maintenance Reservations Management Union Issues We found it…
We are always hunting around the net looking for blogs with interesting articles to bring to our readership. Six Kids and a Full Time Job provided the below TSA Statement of Guidance, sent from the TSA about a recent Jewish religious observance. “STATEMENT OF GUIDANCE: Succot is a significant religious holiday for Jews. It is…
Today we are proud to announce the first phase of a new Flight Wisdom main website. It is a tremendous improvement over the old website in various ways and uses state-of-the-art content management software to autoindex and arrange our content. Bookmark it, as we will be adding new material and updates to it over the…
Today, Northwest and Delta both announced expansion plans. As the Associated Press notes in regards to Northwest, airline consultant Alan Sbarra said that expansion fits with a policy now popular amoung US carriers of “avoiding competition by going to Europe.” The push to offer more international service could possibly increase competiton and thus lower fares…
The Consumerist reported the other day on a Southwest passenger who had a flight delay…didn’t complain, and received a voucher in the mail for $200…twice the price of their ticket, with a letter explaining the delay. For all you can say about Southwest…you may not like what they have to say all the time…but they…
Ryanair reported earlier this week in a press release that they have signed an exclusive five year deal with InviseoMedia to install seatback advertising across their entire fleet of 737s. This advertising will take the form of the “Inviseo Table,” a custom-made airline tray table with an advertising panel for printed advertisements. In the press…
In addition to issues of liquid and gel bans, free speech apparently ends at the security checkpoint. As Upgradetravel reports, an individual seeking to make a statement wrote an inflammatory statement, “Kip Hawley is an idiot” on his clear plastic ziploc bag that he placed his toiletries in. The statement led to questioning by the…