Image via Wikipedia Yesterday, we reported on one musician’s unique way of dealing with poor customer service. The L.A. Times travel blog reports there has been a quick response to his song. United Airlines has made contact with the musician, Dave Carroll. We’re not surprised, with a video that has had over 100,000 views and…
http://www.youtube.com/watch?v=5YGc4zOqozo We love any excuse for a musical interlude, or a classic Youtube video. In this latest one, musician Dave Carroll comes up with a creative way to protest United’s refusal to take responsibility for the guitar they broke. Carroll spent nine months trying to get United to do so. They admitted they had broken…
We’re going to try to start posting some notice of fare sales when they become available and see how that goes. We’ll be limiting it to large sales of note. Southwest is offering a massive seat sale, where all routes are on sale for $30/$60/$90(depending on distance), with the following caveats: Purchase by July 8,…
Image via Wikipedia We’re slowly inching toward our goal of reaching 1000 posts. We hope you’ve been enjoying our increased efforts. Air Canada yesterday inaugurated service from Montreal to Fort-de-France, Martinique. The service will be offered on Saturdays until August 29th, and then will recommence on a year-round basis on December 5th. Alaska Airlines inaugurated…
In the final installment of our series on our time on Southwest, we explore the process onboard. Southwest is known for its friendly and enthusiastic in-flight crew. The flight crew was very cooperative with our obsessive picture taking. The flight itself was uneventful. We had a free seat next to us, which allowed us to…
Image by Creativity+ Timothy K Hamilton via Flickr This weekend, Americans take to the skies, cars, buses, etc to join in celebrating July 4th. In fact, as any holiday requires a three-day weekend, today is Independence Day(Observed). People have already taken to the skies to visit their families. For those of you concerned with flying…
[caption id="attachment_1224" align="alignright" width="300" caption="Yemenia Airbus A310, a day before its crash."][/caption] In the face of protests, Yemenia will be canceling its flights from Marseille to Sana’a indefinitely after a second day of protests by Comorans at Marseille Airport. The Yemenia flight that went down originated in Marseille on an Airbus 330. Passengers changed in…
Image via Wikipedia In a recent conversation we heard of, a woman talking to an airline representative in regards to a delayed flight due to a mechanical problem with an Airbus aircraft told the airline they should buy Boeing. We found that rather amusing. Boeing and Airbus are both companies that produce good products. No…
We are continuing our series of posts on our Southwest Experience. We got a lot of wonderful material and pictures, and we haven’t even talked about our time onboard yet. To any other airline tempted, if you send us somewhere, we’ll take just as many pictures and talk to as many people as we can…
[caption id="attachment_1224" align="alignleft" width="372" caption="Yemenia Airbus A310, a day before its crash."][/caption] The Yemenia flight is the fifth passenger airline accident this year. In addition to the Air France crash, there was the Colgan Air crash in Buffalo, an accident in Brazil, and another in the Netherlands. The Yemenia plane(the picture is of the exact…
Flight #614 was scheduled to depart New York’s LaGuardia Airport to Chicago-Midway Airport at 8:45AM with an arrival time of 10:40AM. Customers lined up in typical Southwest fashion, by boarding letter and number in front of spaced steel columns. The first passenger, holding Boarding Group A, Position 01, was Darrell Johnson, who had purchased a…
View Larger Map An Airbus 310 operated by Yemenia, the national airline of Yemen, crashed in the Comoros Islands with at least 150 onboard. The plane, Yemenia Flight 626(IY626), en route from Sana’a, the capital of Yemen, to Prince Said Ibrahim airport in Moroni, the capital of Comoros, crashed about an hour from its destination,…
One of the things we’ve always loved about Southwest is the spirit. In fact, Southwest’s mascot, we understand, is even named Spirit. Pictured right, two happy Southwest employees in Spirit costumes. Southwest was ready when we arrived to offer us bagels and a goody bag for being on the inaugural flight. The bag, an insulated…
In Part I, we discussed the new Southwest Airlines check-in counters at New York – LaGuardia, and their unique(for LaGuardia at least). We had a lot of fun in Chicago. Southwest has taken over Gate B4 at LaGuardia. We use the word take over because of the modifications necessary to operate a gate as Southwest.…
We arrived at LaGuardia two hours before our flight. We wanted to see off the Baltimore flight as well. Southwest had generously awarded us a free roundtrip flight to Chicago and an overnight at a downtown hotel. Everything at LaGuardia airport from Southwest is different than what we see from any other airline using the…
Image by Getty Images via Daylife For those of you who haven’t heard, our Twitter account, @FlightWisdom won a trip on the inaugural flight out of New York’s LaGuardia Airport to Chicago’s Midway Airport. Southwest was even shocked they drew our name…to quote their tweet… “wow, can’t believe I just drew @flightwisdom you have 2…
Image via Wikipedia The National Transportation Safety Board revealed within the last five weeks two Airbus 330s have had incidents involving speed sensors. A TAM flight on May 21st from Miami to Sao Paulo, Brazil and a Northwest flight from Hong Kong to Tokyo on June 23rd both lost speed and altitude information. Details are…
Image by ficusrock via Flickr We’ve discussed this before, but a recent article in Gadling prompted us to revisit the issue of the Fasten Seatbelt sign. Flight Attendants are not required to force passengers into seats when . They are required to make them aware of this. Passengers should be up to go to the…
Image via Wikipedia Ryanair is running out of things to eliminate. Now they want to eliminate checked baggage. ‘The Airline Blog’ actually felt this was a good thing, We tend to disagree. Ryanair has already eliminated ticket counters, and charges an insane amount if you can’t check in online, and a charge if you do.…
Image via Wikipedia Boeing will be delaying the first flight of the 787 Dreamliner due to stress where the wings attach to the side of the plane. Executives said that the fixes to the 787 would require only a few small parts to reinforce areas of one to two square inches that displayed excess stress…
Image via Wikipedia Republic Airways, the holding company that owns Republic Airlines, Chautauqua Airlines, and Shuttle America announced that it will sponsor Frontier Airlines in its reorganization plan, after which it would become a wholly owned subsidiary of the group. “Currently in its 15th year of operations, Frontier Airlines is the second-largest jet service carrier…
Image by SP8254 via Flickr Today, we are happy to announce we have spun off our limited reporting on issues involving Amtrak, buses, light rail, and all things transit-y to a new blog, Transit Wisdom. Unfortunately, our first story on the new blog was the latest thoughts on the DC Metro crash of yesterday. We…
Image via Wikipedia Effective November 1st, Southwest Airlines will begin its new Milwaukee service. 3 Daily Roundtrips to Baltimore/Washington – Marshall Airport 3 to Kansas City 2 to Las Vegas 2 to Orlando 1 to Phoenix 1 to Tampa Bay Direct or Connecting service to an additional 49 cities Southwest will be competing with Midwest…
Image via Wikipedia Southwest Airlines unveiled its schedule out until January of next year today. Southwest has, with the help of new scheduling software, been optimizing its flight schedule for increased efficiency. It was this gain that allowed them to open up several cities without any actual growth. On a typical, non-Holiday Sunday this November…
Image via Wikipedia Alaska Airlines announced today the inauguration of service between San Jose, California and Austin, Texas effective September 2nd. They will also be starting Austin to Seattle service on August 3rd. The flight will originate in Portland, replacing a Horizon flight from Portland to San Jose, and continue to/from Austin, using a 737-800.…