Southwest to Serve Boston

Image by Jim Frazier via Flickr The Boston Globe reports that low cost carrier Southwest Airlines will be serving Boston’s Logan Airport beginning sometime in the fall. The launch will apparently be somewhat conservative, with 8 to 12 daily departures to just a few destinations to start. The airline will be unveiling details sometime in…

Delta to Consolidate Regional Airlines

Delta Air Lines has announced plans to consolidate some of the functions of the regional airlines it owns. Comair, Mesaba, and Compass Airlines will have their customer service and ramp workers merged into one company called Regional Handling Services(RHS). The other parts of the airlines will continue to operate independently, but this may be the…

Valentine’s Roundup

Happy Valentine’s Day to all those who celebrated it yesterday. Now, let’s give a little love to a few airlines. Israel’s El Al Airlines will add its first new destination in 10 years. On May 2nd, it will begin nonstop service between Tel Aviv and Sao Paulo, Brazil, operating three nonstop flights a week using…

United Airlines to Discontinue Complaint Line

Image by Getty Images via Daylife United Airlines is dropping a call center that took compliments or complaints after a flight, instructing passengers to send a letter or email instead. It will stop publishing its customer relations number. It will be training its call centers in Chicago and Honolulu to respond to written customer comments,…

US Airways to Charge for Pillows and Blanket

[caption id="" align="alignleft" width="224" caption="US Airways New Gimmick"][/caption] US Airways has announced it will charge $7 for a pillow and blanket beginning February 16th. The service will not be offered on US Airways Express flights, but can be purchased immediately on their website. In a recent BNET article, Barbara Hernandez commented on the subject. She…

Roundup – What’s New

Image by Getty Images via Daylife Best Western International has partnered with Southwest Airlines as a loyalty partner. Beginning February 15th, members of their reward program will be able to earn Rapid Reward credits. Portland-based SeaPort Airlines will serve the Oregon communities of Astoria and Newport beginning March 15th with service to Portland International Airport…

Spirit to Reach New Lows

Image by skampy via Flickr The Middle Seat Terminal reported that Spirit Airlines, the same people whose customer service agents tried to charge a cancellation fee to a Flight 1549 survivor, wants to plaster ads on its flight attendants. Ads have been found in many places on planes as airlines try to increase revenue. Skybus…

JetBlue News Roundup

Image by Getty Images via Daylife We’ve really been trying to get into this Twitter thing, but it is a slow learning curve. JetBlue posted the following tweet: “We’re testing buy-onboard snack boxes and sandwiches in addition to our free snacks and beverages Let us know if you see some on your flight” Now, we…

AirTran Traps Passengers on Frozen Plane

Image by James Willamor via Flickr AirTran apologized yesterday after delaying a flight from Columbus, OH to Orlando, FL for over 10 hours. Passengers boarded at 8AM and were stuck until changing planes before taking off at 5:46PM. The plane was almost literally frozen to the ground as it sat parked overnight in a snow…

Post-Inauguration Roundup

Image by Telstar Logistics via Flickr Ray LaHood is now the US Secretary of Transportation. Mr. Hood is opposed to the slot auctions at New York airports, dedicated to a new generation of air traffic control equipment, and we’ll see how he is for the country’s transportation network. 3M has issued a press release that…

Gotta Love Spirit

Image via Wikipedia Spirit Airlines, the same airline whose CEO made the mistake of sending a private inconsiderate email back to a customer tried to charge customers a cancellation fee for surviving an airplane crash. Two passengers, Rob and Jeff Kolodjay were scheduled to fly out to Myrtle Beach for a golf trip. Their flights…

The Glory Days and the Fares Within

Image via Wikipedia We were catching up on our reading when we discovered a comment made by the Cranky Flier on the subject of an Op-Ed piece from the New York Times about the ‘good old days’ of travel. We have to agree with Ann Hood, the bygone age of air travel does seem glamourous…

Continuing Coverage of US Airways Flight

Image via Wikipedia In a press release, US Airways confirmed the downing of Flight 1549, and advised information requests for those who may have had family members onboard may call 1-800-679-8215. The Middle Seat blog over at the Wall Street Journal reports that if you are going to ditch a disabled plane in a city,…

Breaking News – USAirways plane hits Hudson River

[caption id="attachment_856" align="alignleft" width="224"] USAirways Jet in Hudson River[/caption] AP reports that a USAirways plane has crashed into the Hudson River, sending passengers into the icy water. New York City firefighters are responding. The plane is apparently intact. The plane appears to be an Airbus A320, flight 1549, heading from Laguardia Airport to Charlote, NC,…

New Thoughts for the New Year

Image by Getty Images via Daylife To start off the New Year, let’s remember those that are no longer with us…Every year, the Cranky Flier has a summary of airlines we have lost…Here’s his list and our summaries. If you aren’t interested, skip past it. There are more thoughts below. AlpiEagles – Didn’t have much…

Goodbye 2008 – Welcome 2009

Image via Wikipedia Happy New Year to all! We hope you had an enjoyable holiday season. Those of you who braved the airports during the season, we hope you had a relatively uneventful travel experience. We’ve made some New Year’s resolutions, including our continual resolution to post more. We do have jobs, and lives, and…