In a press release today, Travelocity reported that their airport monitors surveyed a random sample of 1079 travelers at ten of the busiest airports in the United States. 73% of travelers were either satisfied or very satisfied with their experience going through security. Only 9% reported being unsatisfied or very unsatisfied. Only one in ten…
Logan Airport in Boston opened its sixth runway, a 5000 foot runway designated Runway 14/32 to be used for regional jets and other small planes. It is expected to reduce delays by twenty-five percent. Usage of the runway was planned to begin on Thanksgiving Day, but the winds were not favorable that day. The runway…
As if the Los Angeles area does not have enough airports, Los Angeles officials approved a proposal to restart commercial service at Palmdale Regional Airport, hoping to recruit an airline to operate daily jet connections to a hub airport sometime next year. The airport, currently used by the Air Force, lost its last commercial service…
Today in the Sky reports that Spirit Airlines has filed an application with the DOT to serve Caracas, Venezuela from Ft. Lauderdale. It hopes to start selling tickets as soon as possible for an April 1st inauguration of service. Spirit serves multiple destinations in the Caribbean from Ft. Lauderdale, but this would be its first…
bizjournals.com reports that Southwest will be adding a third daily flight from Buffalo Niagara International Airport and Orlando’s Mccoy International Airport, effective March 11. AirTran will also be adding one daily flight between the two cities effective in January. Southwest’s flights to Orlando have been operating nearly full since they were introduced.
The following updates are courtesy of Schneier on Security’s TSA Security Round-Up… An Alaska Airlines employee was apparently arrested on suspicion of being under the influence after a disagreement over a giant ball of rubber bands that he volunteered to surrender. The employee in question was subjected to random drug screenings and a ten year…
Effective March 11 of next year, as they cover in their blog, Southwest will have implemented a large scale schedule change to take maximum advantage of through-ticketing opportunities from Dallas Love Field. The number of one-stop, same plane itineraries between Dallas and cities outside the Wright Amendment perimeter will increase to almost 100 every business…
Mary Jo Manzanares of Fly Away Cafe posted a travel tip we weren’t aware of, and intend to use in the future. 5-1-1, America’s Traveler Information Telephone Number…In July of 2000, the FCC designated 511 as the single traffic telephone number to be made available across the country. While, multiple states have already implemented such…
Earlier today, we commented on a story involving the confiscation of pie on Wednesday at Cleveland Hopkins Airport. Looking for more information on the danger of pies, we happened across this entry from the Consumerist, from the day before. Apparently, in some airports…pies are safe for travel…
As the Cleveland Plain Dealer reports, Cleveland’s Hopkins Airport had a forty percent increase in passenger travel Wednesday as opposed to a normal weekday. As part of this Thanksgiving rush, the TSA confiscated a dozen baked pies, as pie filling is apparently, unknown to these passengers, a banned substance. While we are sure many passengers…
Today, one of the busiest days of the years, Fox News 9 Minneapolis reports that the Northwest baggage handlers at Minneapolis/St. Paul Airport brought their carts together at Gate F7 and sat down on the job, upset about being outsourced. The stoppage lasted about thirty minutes before they returned to work. Slowdowns are expected in…
For those of you traveling tomorrow, Jetblue will be offering an opportunity to join the “Thanksgiving Football Party” with a free beer or cocktail, as well as LiveTV coverage of various football games. We are curious whether they will try this again, perhaps offering a complimentary glass of champagne for their overnight flights New Year’s…
Last month, the Cranky Flier clarified the main reason why people seem to hate airlines. Inconsistency…as he goes on to point, the easiest way to provide consistent service is to keep your rules as simple as possible. We would choose to elaborate on the word simple. Simple in this case is a clear and consistent…
It has been a while since we checked in with the blogging community. Upgrade Travel’s mailbag features yet another reader question…The airline changed my schedule, what are my rights? Airlines waive themselves of liability in the event they change your schedule. That means they don’t consider themselves responsible for secondary fallout from their change…losses caused…
Today, American Airlines announced that it is introducing international check-in capabilities to its self-service machines. Now, the difference between an internationally equipped check-in machine and one only suitable for domestic is the introduction of a passport reader, to allow passengers to scan their machine readable passport and thus supply information that is required prior to…
On October 13th, as USAToday reports, The Gillette family…a couple and their 22-month old, were removed from a flight from Burlington, Vermont to New York. The flight, a Freedom Airlines(ironic name considering the circumstances) flight operated under the banner of Delta, is a relatively short one on a somewhat small aircraft. As they waited to…
A couple were indicted on charges of interfering with the flight crew on a Southwest Airlines flight from Los Angeles to Raleigh-Durham Airport via Phoenix. The full details on their indictment and relevant documents can be found here. According to the FBI report, while on the ground in Phoenix, the couple moved from the back,…
There is danger in the mergers of airlines for the traveler. Most experts agree that consolidation means a reduction in seats available on many routes, and that usually means higher fares. However, the major airlines are struggling. Rising fuel costs, rising labor costs…competition keeping fares lower than the airlines want in order to make a…
Perhaps overshadowed by today’s offer by US Airways on Delta…yesterday Airtran and Frontier Airlines announced a marketing alliance. Members of Frontier’s EarlyReturns program will be able to earn mileage points when flying on Airtran and members of Airtran’s A+Rewards Program, which is based on the number of flights taken, can choose to earn credit while…
Delta inaugurated its new service between New York’s JFK Airport and London’s Gatwick Airport this evening at 7:05PM. Delta is the first major U.S. carrier to enter the market since 1991, since United Airlines purchased the route rights from Pan Am. Delta purchased the route rights from United earlier this year. United had been serving…
We awoke this morning to the news that US Airways had proposed to buy Delta out of bankruptcy by paying Delta’s creditors $4 billion in cash and 78.5 million shares of stock, worth approximately another $4 billion. Delta has not accepted the proposal, commenting that it would review it but plans to emerge from bankruptcy…
Reuters reports that airline passengers will soon be able to connect their Ipods to in-flight entertainment systems as Air France, Continental, Delta, Emirates, KLM, and United will offer Ipod seat connections for viewing and charging. Apple’s Ipod dominates the digital music player market, and thus an Ipod charger would be a popular item on planes.…
As we’ve mentioned before, Farecast is an intriguing product that uses statistics and historical data to predict trends in fares. Now, the company if offering to lock in ticket prices against an increase for one week for $1 during the initial release. It will eventually increase to $10. The product, Fare Guard, guarantees that if…
In a press release today, the employees of US Airways provided their tips for Thanksgiving holiday travel. We summarize them below with some of our elaborations. Do not bring your turkey or other dishes to the airport. You can make them there. Travel lightly…overhead space is limited. Do not wrap your gifts prior to travel…
We were honored when Jeff Hoyt commented on our post directing people to his podcasts. We hope he continues to entertain us with podcasts relevant to our subject matter(we’ve already referred to him twice). He inquired about the Knee Defender, a device designed to stop the seatback in front of you from reclining. It retails…