Yesterday, Continental, American and Delta raised fares systemwise in the continental US by $5 each way. Northwest matched…although United and US Airways did not. Continental, which initiated the increase, said it was due to fuel increases. Airlines has warned of sluggish revenue and bookings for the summer. Frontier launched once daily service between Denver and…
Airtran will be the first to serve Cherry Coke and Cherry Coke Zero onboard all flights effective this month. We just love the fact that it is big news which soft drinks an airline has…probably bigger for the airlines that don’t give you any. United raised fares on popular business routes by up to $50…
Our recent Customer Service Stories from other blogs netted this comment from Joanne. I arrived in Newark airport Sunday, April 17 at 6:45 from Paris to take a connecting flight on USAir from Newark to Rochester, NY. I had booked the ticket on Cheap Tickets back in December. When I and my 2 traveling companions…
Spirit Airlines today announced nonstop service to San Pedro Sula, Honduras from its Ft. Lauderdale hub. Service will be offered three times a week from July 20th through November 15, when it will become daily. Southwest announced four daily nonstop flights in six cities. Beginning August 26th, one new daily nonstop from Manchester to Phoenix…
Ff you are a reader and want us to feature one of your stories, we are eager to. Here’s our rundown and synopsis of some of the recent ones we gleaned from other blogs…most from the Consumerist. Virgin Atlantic charged one passenger $110 for a seat upgrade, and gave the same seat to another passenger…
American Airlines will be upgrading Boeing 757 aircraft, of which it has 124 in its fleet, over the next two years. The enhancements will include new economy cabin suits, new sidewalls, new LCD monitors to replace the CRTs for inflight entertainment, and new digital media file servers for better in-flight audio and video entertainment quality.…
US Airways and Northwest Airlines have received temporary liquor licenses from the state of New Mexico and are once again selling alcohol on flights to and from the state. Expressjet, which just opened its service, plans to sell alcohol in the air before it gets its license, taking the same view as other carriers that…
United will add a $10 surcharge for all passengers out of LAX to offset a $10 million rent increase imposed by the Los Angeles World Airports effective immediately. United is one of several airlines suing LAWA, which runs LAX, over the increase and has decided to encourage public outrage by making the passenger pay the…
A flight from Philadelphia to Rome had to return to Philadelphia two hours into the flight because of a computer glitch in a backup navigation computer. The passengers are being reaccomodated as best possible to their final destinations.
Some days in the airline industry, it seems a neverending stream of negative publicity. Here are a few things we caught over the last few days. It fails to inspire us. (Note: In every one of our roundups, links to a news source are provided for each item. Feel free to click through for more…
Authorities are holding 272 passengers from Continental flight 98 from Hong Kong to Newark Liberty Airport because several passengers appeared to have flu-like symptoms. The plane arrived around 2PM local time, and the Center for Disease Control and Prevention has sent a representitive to meet the passengers before they are allowed to enter Customs &…
The Star Alliance has launched a Visit South Africa campaign to “promote travel to Southern Africa and underscore the wide choice of flight connections to the African continent provided by the Star Alliance member carriers to US and Canadian traveler.” They want to highlight how easy it is to plan your dream trip to Africa.…
The Associated Press reports that thousands of US Airways passengers are on their third day waiting to reach their destinations. Many passengers were diverted to the airlines’ hub in Charlotte and they were still, as of this evening, trying to find spaces for 100,000 passengers systemwide whose flights were grounded on Friday. Flights today were…
We are not surprised that the Imams thrown off a flight last November are now suing for discrimination. While US Airways told them that they were banned, forcing them to take another airline home, they now claim that was a miscommunication and they are welcome back on the carrier. US Airways, however, stands behind its…
TAM will start operating service from Sao Paulo to Cordoba, Argentina effective March 29th. Midwest Airlines will launch service from Milwaukee to Raleigh/Durham beginning June 1st. Also on that day, it will upgrade Milwaukee to BWI from 32 to 50 seat regional jets, and from Milwaukee to Des Moines…all service will now be on 32-seat…
US Airways had agreed to buy the Airbus 350 as part of an agreement for financial assistance during its merger. However, with it behind schedule, Today in the Sky reports that they are looking at the possibility of going with Boeing. Also from Today in the Sky, on June 3rd, Alitalia will add three flights…
The Arizona Republic reports that the hope that the US Airways reservations system transfer would be seamless were dashed this morning. Due to the failure of self check-in kiosks, there were long lines in Charlotte, Philadelphia, and Las Vegas. The Charlotte Observer reported that conditions at Charlotte Airport were improved by the afternoon, but lines…
The Cranky Flier
Delta has ordered 30 Bombardier CRJ900 Aircraft at a value of $1.1 billion. Delta operates 350 out of the 1395 CRJ series aircraft. US Airways is in talks with Boeing and Airbus about buying sixty new aircraft to replace its aging 737 and 757 aircraft. UPS has ordered 27 new Boeing 767-300ER cargo planes to…
Frontier and Northwest Airlines have been issued cease and desist orders on the serving of alcohol on flights to and from New Mexico. This follows an earlier order against US Airways, issued after its lack of state license was discovered during an investigation, as we mentioned last week. US Airways has filed an application for…
New Mexico has ordered US Airways to stop serving alcohol on their flights scheduled to arrive or depart in New Mexico. While investigating a fatal drunk driving crash caused by a man who became intoxicated on a flight to Albuerquerque, it was discovered the airline lacked the required public service liquor license. It was the…
Flyglobespan will introduce twice weekly service from Boston to Knock Airport in Ireland. Economy seats will start at $239 plus tax each way, starting at $409 for business class. The flight will originate in Glasgow, and stop in Knock enroute. Irish Transport Minister Cullen has also granted the Scottish airline rights to fly a Liverpool-Knock-New…
We’ve been a fan of the Embraer 190 regional jets since long before we had the pleasure of flying on them. Recently we decided to take a few regional jet trips with Embraer products, so see how the experience rated. We hopped a US Airways Express flight on an Embraer 145, and then a Jetblue…
The Seattle Times has a good compilation of policies on getting a credit for future travel if the price goes down on your ticket. Here is the summary from that article. Alaska Airlines/ Horizon Air: Travel voucher good for one year for the difference in fares, minus a $10 service charge. Northwest Airlines: Two options:…
Frontier is expanding service on 29 Routes – Frontier will inaugurate Denver-Hartford(March 3), Louisville(April 1), Vancouver BC(May 5), and resume seasonal service to Anchorage(May 6-October 14). On May 4, Frontier will upgrade both its Dayton flights to Airbus aircraft. Frontier will offer the first daily summer nonstops to Ft. Myers, Indianapolis-Cancun service with Wednesday, Saturday,…